Subscription Policy

Are there other options I can choose from with my Lux Box?

We have carefully curated the Lux Box Tablescapes to enhance a wide variety of current, trending and gorgeous interior design styles.  We have also prepared a number of Limited Edition and Easy Breezy Tablescapes to select as well.  If you would like to upgrade your Lux Box to one of our other available tablescapes please let us know before the cut off for the next order and we will do our very best to make the change.  You will be charged for the cost of tablescape that we ship as per your final selection. If we have already shipped The Lux box you will not be able to make the change without incurring additional shipping charges.

How often will my Lux Box Subscription Ship?

Your seasonal Lux Box will be shipped quarterly on the following dates - February 10th, May 10th, August 10th & November 10th.  The cutoff for ordering will be the 10th of the month the box ships.

February - A curated tablescape that embraces the new season out of the chilly winter days into fresh thoughts of spring renewal.

May - A curated tablescape that breathes and embodies a bouquet of spring and summer beauty

August - A curated tablescape that is a soft transition into the fall months with tones and materials that welcome the change in season

November - A festive and holiday focused curated tablescape to enjoy entertaining in style

When will I be charged?

Initially you will be charged on the day your order is placed and your Lux Box will ship on the 10th of the next scheduled month.  From there on you will be charged on the 9th day of the month that your box ships which would be the 9th day of February, May, August & November.

How do I cancel my subscription?

When signing up for a subscription you are committing to a 1 year subscription (4 seasons)

After your 4th box has shipped, you are able to log in to your account and request to cancel your subscription.  You can also reach out to us at support@curatedaccents.ca and we can assist you.

What if I already own an item that I receive in my Lux Box?

Our Lux Boxes are non-refundable.  Items inside the box cannot be exchanged or returned.  However, the items in the Lux Box also make lovely gifts and we encourage you to brighten someone else's day with an item you already have!

Can I add other items to my Lux Box?

Lux Boxes are custom sized and made to fit the items inside of them for each season.  The Lux Box must be placed on their own INDIVIDUAL ORDER.  Please do NOT add other items to your Lux Box as the additional items may not fit in the box and additional shipping charges will occur.  If we can fit the items into The Lux Box safely and securely there may still be an additional shipping charge if the weight significantly increases only. 

For all other questions please contact us at support@curatedaccents.ca or give us a call at 250-878-7008 and we would love to help!